With years of telecommunications experience and a full suite of compliant end-to-end services, CRS can help with any stage of the collections cycle, whether lost or live accounts, we’ll do the heavy lifting so you can get back to doing what you do best.
Superior Systems Are Our Superpower
- We can Integrate seamlessly between your systems and ours.
- Systems access – we can work directly on your system to set up DD’s and pull off bills.
- Hotkeys to internal teams allowing for better complaint management.
- Arrears Management
- Collection of low balance accounts
- DD Rehabilitation
- Occupier Accounts
- Change of Tenancy
- Change of Supply
Our Experience Is Our Expertise
From our accredited front-line agents through to our well-practised management team, our business has the knowledge to effectively look after you and your customers. Our people work to discuss accounts and not debt, with experience in:
- Broadband & Telco combination
- Billing disputes
- Direct Debit rehabilitations and calculations
- Managing vulnerable customers
- And so much more…
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